Title Design Director How long have you worked at Tallwave? I’ve been a part of all of the recent mergers and acquisitions, so I was on the Ethology team for nearly three years, but officially with Tallwave for 7 months. During my time here, I’ve straddled working with both the Tallwave and…

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Here’s what to do if you made the wrong hire

Growing your team is a complicated process. There’s no surefire way to guarantee a new hire will seamlessly transition into a successful employee, no matter how involved your interview process is. A number of factors can contribute to an individual not meeting expectations. But in fast-moving companies, when a new employee isn’t…

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6 Business Books Every Leader Needs to Read

Brand building, effective management tactics and understanding human behavior –– these are all essentials to running a business. While these skills are often learned ‘in the field’ through firsthand experience, there are a number of worthwhile books authored by wise individuals who’ve gone down the road before you. In fact, some of…

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Set Up Your Team Retreat For Success

A successful and engaged team doesn’t just happen. Building and maintaining company culture and chemistry takes ongoing awareness and diligence. That’s why so many organizations host annual or semi-annual retreats. But as casual and fun as a team rally sounds, it’s about so much more than a fun day out of the…

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Digital Transformation Starts at the Top

Use the abundance of tools at your disposal to inspire full-on organizational change. There is no shortcut to a digital transformation. As organizations continue to retool their processes, strategies and customer interactions to take advantage of data and efficiencies like never before, leaders from every industry are evaluating what it will take…

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Webinar: Personalization and how it impacts the customer experience

More than 200 billion emails are sent every day and, on average, we’re exposed to more than 10,000 marketing messages daily. How do you break through the noise? In this webinar, “How Personalization Is Changing the Customer Experience Landscape,” Tallwave’s Terri O’Shaughnessy, Director of Client Success, and Kirk Morales, CEO and Co-Founder…

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4 Top VCs Dispel Common Funding Misconceptions

A massive capital raise will ensure your launch will be smooth sailing, right? Not exactly, but it doesn’t stop most founders from being blinded by dollar signs, focused on raising significant capital when instead they could be focused on growing their companies organically. In his latest article for Inc., Tallwave CEO Jeff…

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Are Multiple Brands Better Than One?

Deciding on the best strategy for diversifying your brand is a matter of listening to your customers. When companies undergo the process of transformation as they seek to differentiate themselves and solve for ever-evolving consumer pain points, it’s not uncommon for new ideas, product lines or service spinoffs to hatch. Unrealized possibilities…

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Operational Success Begins with a Service Blueprint

Do you have a clear, detailed picture of how your customers experience your brand and all of the moving parts that must come together behind the scenes to fulfill that experience? This is where the service blueprint comes in, and it’s a powerful tool used across businesses of all shapes and sizes…

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How to Make a One-on-One Meeting as Productive as Possible

Most executives will agree on the importance of making time for consistent one-on-one meetings with team members. These meetings can boost morale, increase productivity and elevate internal relationships. However, when deadlines creep up and schedules become tight, one-on-ones are often the first to fall off the radar or be cancelled. When one-on-ones…

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