Getting to Know You: Kailen Campbell, Director of Operations

Kailen is also known as “KC” and “Chief” ‘round here. How long have you worked at Tallwave? Forever. No, wait…that’s incorrect. A few years. What is your favorite part of your current role? Easy question. It’s the people. I get to work directly with so many members of our talented team, and…

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Journey Mapping — You’re Doing It All Wrong

“How do your customers buy your product?” Of all the questions someone could ask you about your business, this one seems far from the hardest to answer. Yet, with the emergence of new marketing channels, multiple screens and digital media, it’s now one of the most complex, dynamic and important questions of…

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Getting to Know You: Ira Siegel, Front End Web Developer

How long have you worked at Tallwave? A little over 1.5 years, including Ethology. What is your favorite part of your current role? Seeing designs come to life in the browser. I’m always learning, and enjoy finding new and more efficient ways to translate these designs along the way. What is one…

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Getting to Know You: Raphael Hyde, Product Designer

How long have you worked at Tallwave? I’ve been with Tallwave since August 2016. What is your favorite part of your current role? Well I dare say, for starters the design team (secretly referred to as “The Untouchables”) is the perfect balance of spirited, sassy, and smart, funky folks you ever did…

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Future Proof Your Business for the Battleground of Customer Experience

Your business is vulnerable to disruption at any time, particularly if you’re not thinking about the customer experience. The era of relying on satisfied customers is long gone. Today organizations need to surprise, delight, and solve for moment-by-moment problems as the customer’s needs evolve over time. For those that don’t, it’s only…

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