Future Proof Your Business for the Battleground of Customer Experience

Your business is vulnerable to disruption at any time, particularly if you’re not thinking about the customer experience. The era of relying on satisfied customers is long gone. Today organizations need to surprise, delight, and solve for moment-by-moment problems as the customer’s needs evolve over time. For those that don’t, it’s only…

Read more

2 Things At The Core Of All Successful Fintechs

It’s safe to say we’re in a fintech revolution and the future remains positive –– from an investment and demand perspective. The adoption among consumers is rapid and climbing, and large financial institutions are increasingly turning to fintech innovation as a way to stay current with the ever-evolving needs and expectations of…

Read more

The Best CRMs You May Not Know About

In recent years, it seems that even something that used to be as simple as managing your contacts has become difficult. When first starting a business, you’ll probably only have a couple of customers and suppliers, making memorizing email addresses simple enough. But once you start to grow as a business, so…

Read more

5 Reasons Your Salespeople Can’t (But Should) Be Successful.

You’ve hired and fired your fifth salesperson and you swear you’re done with Salespeople altogether. You’ve heard about companies going “100% inbound”, but it seems like a big black box… all you know is that it’s sounding pretty good right now! It’s easy to fall into a trap of thinking… Your reps…

Read more

What’s In Your Sales Stack?

2016 has been described as the year of the “Sales Stack”, but what does it mean for your sales team? Pretty simple – there is a suite of tools available to make your life infinitely easier, while making your team more efficient and effective. You just have to put them together. A…

Read more

The power of the Micro-Yes. A guide to Modern Sales & Marketing

Over time as you get those yes-es from your leads, you are developing a relationship and building trust. Let me give you an example. I have an 11-year old daughter, Bailey, that intuitively understands the value of the micro-yes. It’s something she (and many other kids) seem to know from birth. Here’s…

Read more

Why Early Adopters Are Essential to a Full-Stack Startup

The full-stack approach to building a startup is the idea of being a game-changer rather than fitting into an existing market. To do that, you have to begin with the end in mind — thinking through every element during the build, including your plan for revenue and acquisition. How will you acquire early adopters?…

Read more

How Successful Prospecting Can Ruin Your Company

I had an entrepreneur once ask me to help him increase the top of the funnel. “I need the revenue to help fuel the development of my new software product,” he said. He had already experienced some success selling an event-based product, and if he could replicate that success a few more…

Read more

Secrets of Hiring Inside Sales Reps

We promised a post about hiring inside sales reps several weeks ago, at the end of Jerrod Bailey’s Letting Go of Sales as a Founder, and so here we are following through with our promise. This post is especially helpful for anyone responsible for hiring sales reps, but particularly for those who…

Read more