Privacy Policy

Privacy Statement for Tallwave

Last Updated: October 5, 2023

At Tallwave, we are committed to safeguarding the privacy and security of our clients, visitors, and users. This Privacy Statement outlines how we collect, use, disclose, and protect personal information obtained through our website, services, and interactions. By accessing or using our services, you acknowledge and consent to the practices described in this Privacy Statement.

Information We Collect:

We may collect personal information from you in various ways, including but not limited to:

• Information provided by you when you contact us, subscribe to our newsletter, or use our services.
• Information is automatically collected through cookies and similar technologies when you interact with our website.

The types of personal information we may collect include, but are not limited to:

• Name, email address, phone number, and other contact details.
• Business or company information.
• Website usage data, such as IP addresses, browser type, and operating system.

How We Use Your Information:

We use the personal information we collect for the following purposes:

• To provide and improve our services.
• To communicate with you and respond to your inquiries.
• To personalize your experience on our website.
• To send you marketing and promotional materials (with your consent).
• To comply with legal and regulatory requirements.

Information Sharing:

We may share your personal information with third parties under the following circumstances:

• With your consent, for specific purposes disclosed to you.
• With service providers who assist us in operating our business and providing services to you.
• To comply with legal obligations or protect our rights, privacy, safety, or property.

Legal Requirement:

We may disclose personal information, non-personal information, and aggregate information:

• to comply with the law, cooperate and respond to requests and claims or comply with legal process served on us (e.g., a lawful subpoena, warrant, or court order);
• to enforce or apply policies, or agreements (including to initiate, render, bill, and collect for amounts owed to us);
• to protect and defend us or our user’s rights or property, the Site, Services, our employees, visitors, or the public, (including protecting and defending from fraudulent, abusive, or unlawful use of, the Site or Services); or
• if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

Cookies and Similar Technologies:

We use cookies and similar technologies to collect information about your interaction with our website. Cookies are small data files stored on your device that allow us to enhance your browsing experience and gather analytical data. You can manage your cookie preferences through your web browser settings.

Computer and Device Information:

We use Google Analytics, a data collection platform, to obtain information from or about the computers and devices that you use to access the services, as determined and allowed by the personal settings you have for those computers and devices.

We collect the IP address, domain name, browser type and version, operating system, device settings, time and date of your visit, web log files, and other code tracking devices from any device you use to access our Services and any pages at our Site. You can turn-off and adjust settings on your computers and devices that will not allow us to collect information. For example, on many cellular devices, you can turn off location settings by selecting the “Settings” feature, choosing “Privacy” and turning-off “Location.” 

We do not support Do Not Track (“DNT”) under the California Online Protection Act. DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Data Security:

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, please be aware that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

Third-Party Websites:

Our website contains applications, including the Thoughts page, that enable you to connect to and from social networking sites and we may collect information about you from such social networking sites in order to provide you with a more personalized experience.

Some content or applications, including advertisements, on the Sites are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Sites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We may use third parties such as network advertisers to serve advertisements on our Sites and on third-party websites or other media (e.g., social networking platforms) that enable us and third parties to target advertisements to you for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information, including personal information, about you.

How You Can Manage Your Information

You may choose not to provide us with any personal information. In that case, you can still visit and browse our website; however, you will not have access to or be able to use our services.

Account Settings:

Users who set up an account with us may elect to receive or stop receiving general and/or informational emails from us or any third-party as described by this Privacy Statement. If you receive email communications from our Services, you may use the unsubscribe link contained in the email. Please note that if you are currently receiving services from us and you have decided to opt-out of such general/informational emails, this will not impact the messages we send to you for purposes of delivering such services.

Manage Your Security Settings:

You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third-party advertising companies online at http://www.networkadvertising.org/choices/.

You may manage how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative’s (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having information used by NAI members. The NAI’s main webpage is located at www.networkadvertising.org.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Sites or on other websites or applications. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI website.

Opt Out:

You may opt out of receiving emails from us at any time either by using the unsubscribe link contained in the email or by contacting the sender. Despite your election to opt-out, if you are still receiving services from us, we may send you emails or contact you by other means regarding your account, transactions, and your activities with the services.

Links to Other Websites:

Our website may contain links to third-party websites that are not owned or controlled by Tallwave. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to this Privacy Statement:

We may update this Privacy Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Statement on our website and indicate the date of the latest revision.

Children:

We will not generally collect information from children under age 18. Our Services are for general audiences and are not designed nor intended to collect personal information from children under the age of 18. If we learn that a person under the age of 18 has submitted personally identifiable information to us, we will delete that information from our Services.  If you believe that a person under the age of 18 has directly provided us with their personal information, please contact us immediately at privacy@tallwave.com.

California Consumer Privacy Act/California Privacy Rights Act (“CCPA”/“CPRA”), Colorado Privacy Act (“CPA”), Nevada Privacy of Information Collected on the Internet from Consumers Act (“NPICICA”), Virginia Consumer Data Protection Act (“VCDPA”), and Connecticut Data Privacy Act (“CTDPA”) Disclosures

Categories of Personal Information Collected:

Under the CCPA, as amended by the CPRA, you have the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purposes for collecting, selling, or sharing personal information, the categories of third parties to whom the business discloses personal information, and the specific pieces of personal information we have collected about you.

We collect the following categories of information: identifiers (such as your name and email address), personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (such as your name and contact information), internet or other similar network activity, geolocation data, and inferences drawn from the collected personal information. This information is collected directly from you when you provide it to us (for example when you submit a form requesting more information) or automatically as you navigate through the Services. We use this information for one or more legitimate business purposes, including to improve our Services, offer information about our Services to you, and allow you to purchase and use our Services.

We do not sell personal information as defined by the CCPA, and we do not share personal information as defined by the CCPA. Further, we have not sold or shared any of your personal information with third parties in the past 12 months.

Rights of California, Colorado, Nevada, Virginia, and Connecticut Residents:

If you are a resident of California, Colorado, Nevada, Virginia, or Connecticut you have other rights under your respective states’ consumer privacy statutes:

• Right of Access: You can access your collected personal information by contacting us at privacy@tallwave.com.
• Right to correct, update, or delete: You can correct, update or request deletion of your personal information by contacting us at privacy@tallwave.com. We can’t make changes to or delete your information in some situations where it is necessary for us to maintain your information, for example if we need the information to comply with applicable law.
• Right to Request Disclosure of Information Collected: Please contact us at privacy@tallwave.com to request further information about the categories of personal information we have collected about you, where we collected your personal information, and for what purpose we use your personal information.
• Right to Disclosure of Information Sold or Shared and Right to Opt-Out of the Sale or Sharing of your personal information: You have the right to know what information of yours we have sold, the categories of personal information shared, and you have the right to opt-out of any sale or sharing of your information. We do not sell or share any of your information. If you have any questions about these rights, please contact us at privacy@tallwave.com.
• Rights to Disclosure of Sensitive Information (California): If you are a resident of California, you have a right to know how we collect, process, and disclose “Sensitive personal information” (“SPI”). SPI includes highly sensitive data such as: social security number; driver’s license; passport number; financial account information and log-in credentials; precise geolocation data; genetic data; and ethnic origin. We collect and process the following types of SPI: financial account information, log-in credentials, and precise geolocation data through IP Address. We use the SPI to provide services and to be able to process payments. If you have any questions about the disclosure of SPI, please contact us at privacy@tallwave.com.
• Right to Retention Details (California): If you are a resident of California, you have a right to know the length of time we to retain each category of personal information or if that is not feasible, the criteria we will use to determine that retention period. If you have any questions about this right or our data retention protocol, please contact us at privacy@tallwave.com.
• Right to Disclosure of Targeted Advertising and Right to Opt-Out (Colorado, Virginia, and Connecticut): If you are a resident of Colorado or Virginia, you have the right to know what information of yours we have processed for targeted advertising. We do not engage in targeted advertising. If you have any questions about these rights, please contact us at privacy@tallwave.com.
• Right to Disclosure of Profiling (Colorado, Virginia, and Connecticut): If you are a resident of Colorado or Virginia, you have the right to know what information of yours we have processed for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. If you have any questions about these rights or wish to opt-out of any processing of your personal information as it relates to profiling, please contact us at privacy@tallwave.com.
• Right to Non-Discrimination: We do not and will not discriminate against you if you exercise your rights under the CCPA, CPA, NPICICA, VCDPA, and CTDPA.
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When you contact us regarding any of your rights under the CCPA, CPRA, CPA, NPICICA, VCDPA, and CTDPA we will verify your identity before we provide any information. If you have any questions or comments about your rights under the CCPA, CPRA, CPA, NPICICA, VCDPA, and CTDPA please contact us at privacy@tallwave.com.

Contact Information:

If you have any questions, concerns, or requests regarding this Privacy Statement or the way we handle your personal information, please contact us at: privacy@tallwave.com

By using our services, you signify your acceptance of this Privacy Statement. If you do not agree with this Statement, please refrain from using our website or services.