Categories
Mindfulness

Why Tallwavers – Old & New – Say Tallwave Is a Great Place to Work

The very first sentence in our brand manifesto is “Experience is everything.” It’s on the front page of our website, written on slides throughout company decks, hashtagged in every social media post and repeated again (and again) during business calls.

 

At Tallwave, the experiences we create and deliver aren’t just for our clients and their customers – they’re for our employees (or our first customers), as well. You see, we believe it’s all interconnected: The culture we provide for our employees directly impacts the way they do their jobs, the dedication they give to their work and the overall fulfilment they feel in their lives. No matter the project, we always approach our work through a holistic lens that puts human needs first, and business needs second.

 

On LinkedIn: Tallwavers reveal what they were most proud of in 2020

We always approach our work through a holistic lens that puts human needs first, and business needs second.

To ensure we’re on the right track of living up to the title of Best Place to Work, we asked our employees to share why they take pride in being a Tallwaver.

 

Here’s what they said:

 

  • Jimmy Walker, Sales Executive:  “Tallwave is a purpose disguised as a company that’s built around intrinsic core values of integrity, belief, passion, authenticity, transparency, camaraderie, and trust… that has the most indelible group of people who always looks out for each other and share the same dedicated culture, value, ethics, mission and vision. There’s not a single element that can be matched and I’m just ecstatic to love what I do and who I’m surrounded by every single day. I’m living out my dream.”
  • Kristen Laird, Project Manager: “Tallwave’s culture is top-notch. Employees that work at Tallwave are not only insanely smart and talented, they’re also fun people to be around. Triple threat.”
  • Brendan McInerney, Former Paid Media Team Manager:  “When I first came to Tallwave, I was asked how I feel about ‘change’. Being a commonly asked question, I, of course, said I was open to it. But aside from the canned response, I was actually deeply motivated by it. And it did not take me long to realize that the underlying question was really, ‘How do you feel about being a driver of change and growing the organization?’ To me, Tallwave is a place where we are all empowered to come up with a goal/idea, and relentlessly pursue it.”

"Tallwave is a place where we are all empowered to come up with a goal/idea, and relentlessly pursue it."

  • Hillary Low, HR Manager:  “I can let my freak flag fly! I grew up with a background in (musical) theatre and in a fairly artistic family. Other companies seem to value you only as far as your work ethic, but Tallwave values the whole individual. I am free to be me and ‘me’ is appreciated.”
  • Martha Schulzinger, Senior Project Manager: “Tallwave embodies a growth mindset mentality. It is so awesome to work for a place where you are encouraged to try things, make mistakes, learn from them, and then share your learnings with your peers. I’m sure many of us have experienced working at organizations that claim they want employees to learn and grow, only to find out later that is not exactly true. Instead, you have to do things a certain way and it’s not made clear as to why. As a result of being a growth mindset company, I feel like I’m growing and learning leaps and bounds since I’ve started. It’s invigorating!”
  • Lauren Franklin, Paid Media Coordinator:  “I started working at Tallwave in the middle of the pandemic. I haven’t had a chance to work with anyone in person yet, but what I love about Tallwave is how much they care about their employees. It was a weird time to start a new job, but I haven’t felt disconnected from Tallwave, at all. Instead, I feel like I have been a part of the Tallwave team for a long time.”

If employee experience is not something you’re actively monitoring, you should take steps to do it today. There’s no time to wait.

  • Chelsey Gloetzner, Senior Product Designer: “Tallwave is a great place to work because there is a proactive culture of respect. Across the company, teammates are equally respected, appreciated, and valued, regardless of experience, role, or responsibility.”
  • Jessica Hickam, Senior Content Strategist: “Everyone on the team truly cares about both the work we do and the community we have built. I am grateful every day that I get to create with this innovative, dynamic, passionate group of people.”
  • Alexis Reed, Project Coordinator: “I’ve only been with Tallwave for a couple of months, but it’s already been a really great place to work! Being on-boarded remotely, during a pandemic, was challenging and isolating, but the whole team at Tallwave made me feel welcome and included. I received private messages welcoming me to the company and inciting great conversations. I always feel comfortable messaging someone to ask for help, even if I’ve never spoken to them. I have particularly enjoyed participating in company ‘events’ like the virtual Thanksgiving talent show and the virtual cooking class! I really appreciate the lengths Tallwave has gone to to keep everyone connected.”

Also read: Solving For the Lack of Diversity in CX

 

The people who make up Tallwave are just as great – actually, greater – than the company itself. They are the ones who breathe life into our company core values:

  • Maverick attitude: A maverick embraces an unconventional way of thinking and takes a few calculated risks to find the best outcome for each other and our clients.
  • Relentless pursuit: Tallwavers never stop being curious. It’s this curiosity that leads us to learn, grow, and persevere through even the toughest challenges.
  • Selfless teamwork: None of us are in this race alone. We know combining our efforts leads to better work. And in the end, we celebrate the efforts and contributions made by all.
  • Thoughtful rigor: We solve difficult problems with thoughtfulness by examining every angle. We believe details matter and take pride in our work.

If employee experience is not something you’re actively monitoring, you should take steps to do it today. There’s no time to wait.

But like anything else pertaining to personal or professional development, you can’t set and forget the employee experience (EX). What do our Leadership and People & Culture teams do to ensure we continually evolve? They send out anonymous surveys to create a space for real and honest feedback; invest time and money into offering self- and professional-development opportunities; emphasize the importance of exercising vulnerability and empathy in everything we do; regularly check in with employees directly to gauge first-hand just how happy and healthy they are; and encourage giving credit whenever credit is due (our #tallwaveSWAGGER basecamp channel is always full of shout outs). We love our team and what we’re continuing to build. Think you’d be a great fit?

 

Learn more about our culture and open positions here.

Categories
Mindfulness Strategy

Help Us Support Healthcare Heroes This Holiday Season

In the words of our leaders, 2020 was surreal and challenging, but also a year of immense of learning.
  
Through it all – the pandemic action plans, work from home, civil unrest and political elections – our healthcare workers remained steadfast in their mission and promise to take care of our communities. They have felt the long hours and longer days, held our loved ones who’ve recovered and passed, forfeited memories with their own children and partners, and supplied us with information when we needed it most. We are so thankful and forever in debt.

Throughout it all, our healthcare workers remained steadfast in their mission and promise to take care of our communities.

Help us help them

 
To put action to our words of thanks, on behalf of our Tallwave employees and clients, we are donating meals to the healthcare heroes of Banner Health. If you feel so inclined, you too can give back in the following ways:
 
  • Give a monetary donation here.
  • Donate personal items: If you have connections to secure bulk items of individually packaged meals, snacks and beverages, or bulk donations of personal care and comfort items (gentle and unscented skincare products, lip balm, cooling towels, mini fans, and more), contact Loren Bouchard at loren.bouchard@bannerhealth.com or 602-747-7439.
With COVID-19 cases continuing to climb, our healthcare workers need our support more than ever. No action will ever be thanks enough for all they have done and continue to do. We are so grateful. 
 

A few words from our leaders

 
If you’d like to hear a few words about 2020 and how Tallwave navigated through the year, please watch the message from our leaders below:

Categories
Mindfulness

Thoughts About Election Day: A Few Words From Our CEO Jeff Pruitt

As Election Day nears, I’ve been reflecting on the state of our country. I believe the tone used in many Presidential, Senate, and Congressional debates, commercials and campaign ads has greatly contributed to the polarization and unrest we’re experiencing today.

 

I’ve been thinking about what happens after next Tuesday. Well, it is 2020…. and I would not be surprised if we step into Wednesday without a clear Presidential winner, further inflaming unrest.

 

So, what can we or should we do about? There is one answer to that question: 

 

Vote. 

 

It is the only way to ensure your voice is counted and heard. Study the candidates, issues and local propositions and take time off to get to the polls. Then consider shifting your focus back to taking care of yourself. What happens after you’ve bubbled in your choices and cast your ballot is out of your control.   

"What happens after you've bubbled in your choices and cast your ballot is out of your control."

For the good of our country, I hope we see a clear victor, regardless of party. But I am mentally preparing for that to be uncertain, at least for a short time. Whatever happens, I can only action myself towards what serves me and allows me to be at my best. I have been meditating, quieting my mind and limiting my news intake. If I feel compelled to read or listen to news, I try to diversify where I get it from. I am choosing to guard my mind and being selective about what I absorb.

 

I believe nothing in life is a fixed state. I have faith in our democracy long-term and believe we will find a way out of this heightened polarization.  

 

One final thing: If nothing else, it is important to remember that we are all Americans. That narrative is not coming across as strong as it should.  As Tallwavers, we have always treated our differences as an asset. We have shown empathy towards each other, embraced new ideas and celebrated all backgrounds. Let us continue to draw on our strengths during this time and support one another unwaveringly.

"If nothing else, it is important to remember that we are all Americans."

Go vote. Continue to breathe. Guard your mind. And stay strong for those around you.

 

Best,

Jeff